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K-9 Importers to Avoid
By Randy Hare As a professional dog trainer I have been importing dogs from other countries for many years now. I have dealt with anywhere from 12 to 18 different Exporters from other countries such as Holland, Belgium, Chezc Republic, and Germany. I have gotten along fairly well with most of the exporters I have dealt with, with very few exceptions. I have had disagreements on price, quality, and shipping with a few but for the most part we were able to work out our differences. What I can not handle, and am tired of taking, is exporters who feel that you owe it to them to place or accept a bad dog from them just because they sent you a few nice ones in the past. Recently I had an experience with an exporter who sold me a dog that was later determined to have a bad hip. This exporter has made it clear by his actions that he does not intend to make good on his promise to replace this dog. I have decided to take this action of adding a Exporters to Avoid page to my website in order to hold these exporters accountable for their actions. With the Internet the world is a smaller place and I intend to forward this link to every dog site I can find. I no longer intend to keep working hard to keep a respectable business without holding those who do not accountable ESPECIALLY those who sell dogs to business in the USA. On August 24 , 2004 I was contacted by Mr Hofbauer who offered an excellent GSD for sale (see E-mail below). Upon purchasing this dog I became suspicious that the a stamp for the dogs hip was not present on the dog's pedigree (see photo). Upon having the dog x-rayed my suspicions were confirmed as the x-ray showed clearly that the dogs right hip was obviously not correct. The emails below tell the story of how Mr Hofbauer and I have communicated back and forth with absolutely no action other than empty promises. I finally gave Mr Hofbauer a date of February 1, 2005 to take some sort of action to make good on his promise to either replace the dog or refund my money. To date nothing positive has transpired which has caused me to take this action. I am urging everyone in the dog business to include a page on their website concerning experiences with exporters they have dealt with. Some exporters believe we have no recourse because we are across the water. Please review the information below and keep Mr Hofbauer in mind when you consider importing dog. PLEASE forward this link to EVERYONE you know who makes their living training and working with dogs. Other Importers with information about Mr Hofbauer : Gary and Pam
Hanrahan
e-Mail Correspondence Between Alpha Canine & Fritz HofbauerAugust 21, 2004 Hi Randy! This is a super male out of german working _line. he wold make a real good dog for sport or police. crasy ball( plastik...) very good bite with hard and full grip, high drive!!!!!!!!!! born 24. march 2003, a-fast-normal. excellent german working line: Filou v. Harztor, Arec v. Bunsenkocher, Ernst vom weinsberblick, Mink v. Haus wittfeld. real excellent charachter.... a dog with a great future !!!!!!!!!!! price 2500 $ please let me know soon. I send you alos photo in standing position. regards Fritz Sept 21, 2004 Fritz, In this e-mail you tell me that the Emir dog has "a-fast normal" hips. I took today an x-ray at my vet and the Right Hip is very bad. Please talk to me soon on this. Randy Sept 21, 2004 Hi Randy, I have a certification what said the the dog has a-fast-normal. send me your fax-Nr. so I san send it to you. regards Fritz From: Randy Hare To: 'Friedrich Hofbauer' Sent: Tuesday, September 21, 2004 8:08 PM Subject: RE: E-Mail schreiben an: Emir Fritz, Why is the certificate not on the pedigree? Why did you not send the certification with the dog? Also I have had three different vets look at the x-ray and none of them had good things to say. Even I can look at the xray and tell that only 25 % is in the hip socket. There is no way to sell this dog to a department as their veterinarian will see the same thing. The certification you hold is not going to make this hip correct. Randy From: Friedrich Hofbauer [mailto:hofbauerk9@t-online.de] Hi Randy, the day I bought the dog, the stemp that ´the dog was x-rayed was in the papers. The man from whom I bóught this dog, told me, that the x-rays are by the vet. He told me that the vet said him the dog would get --fast.normal--. I called the same moment an the vet and she told me on phone, that she have the x-rays and the dog would get a-fast-normal. I told here I would need a certication from here. I got this certiciation 2 days after I send you the dog. I have it here. this vet is certified from the SV to do x-rays. regards Fritz From: Randy Hare To: 'Friedrich Hofbauer' Sent: Wednesday, September 22, 2004 8:41 PM Subject: RE: E-Mail schreiben an: Emir Fritz, I have talked now to 6 veterinarians. Please tell me the name of the vet who would certify this hip. It is my fear that somebody has lied to you. Regards, Randy From: Friedrich Hofbauer [mailto:hofbauerk9@t-online.de] Hi Randy, please send me your fax-Nr... I have no scanner for the computer. Believe that what I told you was true, I will send you the letter from this Vet. Believe me I am also very confusef about this sitiation with the vet. regards Fritz From: Randy Hare To: 'Friedrich Hofbauer' Sent: Thursday, September 23, 2004 4:03 PM Subject: RE: E-Mail schreiben an: Emir Fritz, I am sure (or I would hope) that you did not send this dog knowing that the hip was very bad. But the problem is on your side of the water. No piece of paper will make this hip look better. We x-rayed twice to be positive about the results. If you know the name of this vet...forward this photo to her and ask if she would certify this hip. As I told you before..this is not even close. I can not afford to call all around Germany to find out what has happened or to learn about what has happened on the bad information you received on this dog. This has to be done by you. All I can go on are the facts.. I paid $3300.00 to purchase a correct dog from you It is a fact that the left hip of this dog is displastic The only thing that remains is how our future business relationship will be defined by how you handle this matter. As a friend once told me.. "Good business relationships are not defined by how things happen when everything is going good...they are defined by how everything happens when things are doing badly." I sincerely hope that we can continue to do business for the future and that very much depends on how you handle this problem. I look forward to hearing from you my friend. Regards, Randy PS My fax number is 601-368-9044 .. Send the paper If you want to, but I can tell you now that the only paper that matters is what is on this x-ray.
Sept 23, 2004 Hi, be sure that i am also very upset with this situation, but i told you before, that I called this vet what aboútn the hip and she send this certification to the owner what said, that the dog would get -a-fast-normal.. I thought I could trust this vet.... I will send you a copy from this paper but need a fax-nr. from you I could´t it send with the computer..have no scanner. Also believe me we will find a way to come out of this situation . You know I always send you correct dog and i will do this also in the future. I hope you understand what I mean. I am really upset about this and I think about to send a copy from this letter also to the SV, because I don´t understand why this vet wrote this paper , also she is certified from the SV to make the x-rays and give a report. regards fritz From: Randy Hare To: 'Friedrich Hofbauer' Sent: Friday, September 24, 2004 8:44 PM Subject: RE: E-Mail schreiben an: Emir Fritz, I sent the fax number in my last e-mail. It is still not necessary that you send me something that is clearly false. I am sorry that this vet has lied to you but I still have a dog here (Emir) that can never be more than a pet. I am wondering why the vet that x-ray on the pedigree did not give the stamp on the pedigree? Please let me know what you want me to do with Emir and when you can send me a dog to replace him. Thanks, Randy From: Randy Hare To: 'Friedrich Hofbauer' Sent: Monday, October 04, 2004 11:23 PM Subject: RE: E-Mail schreiben an: Emir Hello Fritz, How is it coming with the replacement dog? Randy
Hi Randy, I be searching and testing . mfg Fritz From: Randy Hare To: 'Friedrich Hofbauer' Sent: Monday, October 04, 2004 11:23 PM Subject: RE: E-Mail schreiben an: Emir Oct 22, 2004 Fritz, How is it coming with the replacement dog? Randy From: Friedrich Hofbauer [mailto:hofbauerk9@t-online.de] Hi Randy! Believe me I am looking really hard for a replacement dog. I be on the weekend in tschek. republik and hope to find a good. dog. A guy offered me a top sable male from the tschek championship, but his price is araound 9000 $ regards fritz From: Randy To: 'Friedrich Hofbauer' Sent: Tuesday, November 09, 2004 5:08 PM Subject: RE: Dog Fritz, It has been two months now since you sold me a dog (with bad hip) for 3275.00 us dollars for which you have promised to replace. I don't understand why you had so many dogs for sale before this happened and now you have trouble finding a replacement. If you are having this much trouble finding a replacement then I think it only fair that you refund the 3275.00 us dollars until you find a replacement for me to purchase. I am only asking for is a reasonable and fair solution. Randy Hare Alpha K-9 Training Center
Hi Randy, I be laying down right now, have a very bad infection. Let you know the time it goes better. Fritz From: Randy Hare Sent: Monday, January 10, 2005 5:49 PM Subject: Replacing Dog Fritz, The weeks have turned into months now since you have promised to replace the dog with the bad hip. If you do not replace this dog or the money for the dog by the first of February I will assume that you do not plan to make this correct. It has been almost 4 months now since you agreed to make good on this. I can no longer put my business on hold. If you think I will just go away..you are mistaken. Randy Hare Hi Randy, be sure that you get a replaced dog. But right now is no big training saison with dogs. I have 2 males in the kennel but his ball-dirve is only medium. Hope that I found soon a good dog . Fritz Shortly after including this page on my website I finally received an email from Fritz in which I did not have to initiate an email first, please review.. From: Friedrich Hofbauer [mailto:hofbauerk9@t-online.de] Randy, also I cannot believe that Hanrahan can spoke bad about me. I think you were mostly pleased with the dogs I sent to you. well If you want to continhue our business , let me know, I would have a sable dog out of german working line, born, march 2002, nice dog, to send to you for a replacement dog. Let me know. Fritz HELLO FRITZ, If you are getting good advertising from my "Importers to Avoid" page, (that certainly was not my intent) I guess those who are asking you for dogs will just have to learn the hard way as I certainly did. As for Hanrahan.why don't you call him yourself and talk to him about how he feels about you..I am sure he would love to hear from you. And then there is the fellow you mentioned to me as a reference who was happy with you at the time....Let me share with you an e-mail that I received from Him once he observed your name on my site... Hi Randy, I no longer do business with Crooked Fritz! Stay safe and you can bet I will forward this along to many people. Mike Diehl You are just having your way with us Americans over there aren't you Fritz??? And you are correct Fritz.I was mostly pleased with the dogs you sent as you were pleased with the money I sent for them. With the exception of the Bitch that I sold to a breeder (Larry Hudson) for exactly what I paid for her because she DID NOT have the drive to become a Narc Dog as you promised..and.last but not least, the dog you sold me with a hip that ANYBODY could look at and tell there was a problem..you are right..up until that point I was reasonably pleased with what you sent. By the way..did you ever send Larry Hudson the papers you promised to send? Never mind..I already know the answer... I was being more than reasonable with you Fritz when I asked you to make a reasonable effort to settle this matter by February 1, 2005 and all I received was empty promises. You made the mistake of thinking I would just go away..I TOLD YOU I WOULDN'T. As for our future business relationship, no thanks. If you wish to make good on the wrong dog by shipping me another in an effort to make this correct, I will add that to the web site at the top of the Importers page..and if not...hey...ENJOY THE FREE ADVERTISING.. Randy |
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